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Non-Crisis Support Lines

Warmlines are non-crisis support lines run by and for people living with mental health conditions. Warmlines support and promote the process of recovery, empowerment, hope, and healing to people with mental health needs.

  • The Peer Support Line – Metro Boston Recovery Learning Community (MBRLC) – A compassionate community telephone service, staffed by Operators who have lived experience with mental health issues. We provide a supportive ear to callers who want to share their thoughts and feelings about life and its challenges with a person who also has lived experience. Toll Free: (877) 733-7563. Hours: Monday to Sunday, 4 PM – 7:45 PM.
  • Wildflower Alliance Peer Support Line – Get support, ask about resources, connect with another person who can relate or has ‘been there’, or just talk. This peer support line is answered by a trained peer supporter who has their own first-hand experience with psychiatric diagnosis, trauma, addiction, and/or other interrupting challenges. This line does not collect personal information, perform assessment, or call crisis or the police. By phone every day: 7pm to 9pm Monday through Thursday; 7pm-10pm Friday through Sunday. Call: (888) 407-4515. Voicemails are not checked. Please keep calling until you reach someone. Online support is also available.
  • South Shore Warmline – Call (617) 689-1050 or (617) 689-1051, Monday-Friday & Sundays. For the crisis line call (800)-528-4890 or (617) 774-6036, OPEN 24 HOURS
  • Edinburg Center Warmline – Call (800) 243-5836 Monday-Friday 5pm-10pm, Saturday-Sunday 4pm-9pm.

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